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Andrew Agencies Ltd
Privacy Policy.
A Declaration of Client Privacy Rights
Putting
The Client First
As professional brokers we at Andrew Agencies Ltd. are committed
to holding our client’s personal information in strict confidence,
and we shall not disclose any such information unless authorized
by our clients, required by law to do so or required to do so in
conducting negotiations with underwriters or insurers on behalf
of the client. Our Privacy Code builds on this commitment.
Principle
# 1 Accountability
Andrew Agencies Ltd. is accountable for all personal information
in its possession or custody, including any personal information
disclosed to third parties for processing or other administrative
functions. Andrew Agencies Ltd. has established policies and procedures
to comply with this declaration, and has designated a privacy officer
to be accountable for compliance.
Principle
# 2 Identify Purposes
Andrew Agencies Ltd. will identify the purposes for which it collects
personal information, before or when the information is collected.
The information may be collected for the following purposes as required
but not limited to:
· Offering and providing insurance products and financial
services to you
· Establishing and maintaining communications with you
· Verifying the accuracy of your personal information with
insurance companies, investment companies, or government agencies
· Offering and assisting in claims service
· Facilitating your payment of premium and fees
· Analyzing business results
· Complying with the laws or requests of regulators
· Notifying you of certain products offered by our company
· Collect, use and disclose personal information and provide
such information to third parties as required to properly perform
our obligation to you as a client of our company.
Principle
# 3 Consent
Andrew Agencies Ltd. will make a reasonable effort to make sure
customers understand how their personal information will be used
by the brokerage and insurers. Andrew Agencies Ltd. will obtain
consent from its customers before or when it collects or uses the
personal information.
A customer’s consent can be express, implied, or given through
an authorized representative. A customer can withdraw consent at
any time, with certain exceptions.
Principle
# 4 Limit The Collection of Personal Information
Andrew Agencies
Ltd. limits the amount and type of personal information it collects.
We will collect personal information for the purposes identified
to the customer. Andrew Agencies Ltd. collects personal information
using policies and procedures which are fair and lawful.
Principle
# 5 Limits the Use, Disclosure and Retention of Personal Information
Andrew Agencies
Ltd. will use or disclose personal information only for the reasons
it was collected, unless a customer gives consent to use or disclose
it for another reason, or it is permitted or required by law.
Under certain exceptional circumstances, Andrew Agencies Ltd. may
have a legal duty or right to disclose personal information without
the customer’s knowledge or consent to protect the interests
of insurers or the public interest.
Andrew Agencies Ltd. will keep personal information only as long
as necessary for the identified purposes for which it was collected.
Principle
# 6 Keep Personal Information Accurate
Andrew Agencies
Ltd. will keep personal information as accurate, complete and current
as necessary for the identified purposes for which it was collected.
Customers may, in writing, challenge the accuracy and completeness
of their personal information and request that it be amended as
appropriate.
Principle
# 7 Safeguards
Andrew Agencies
Ltd. protects personal information with safeguards appropriate to
the sensitivity of the information.
Principle
# 8 Information Policies Available to Clients
Andrew Agencies
Ltd is open about the policies and procedures it uses to manage
personal information. Customers have access to information about
these policies and procedures. The information will be made available
in a manner that is generally easy to understand.
Principle
# 9 Personal Information Accessible
When
customers make a request in writing, Andrew Agencies Ltd. will within
a reasonable time tell them what personal information it has, what
it is being used for, and to whom it has been disclosed.
When customers request it in writing, Andrew Agencies Ltd. will
give them access to their personal information. Andrew Agencies
Ltd. will respond to the written request in a timely fashion. In
certain situations, however, Andrew Agencies Ltd. may not be able
to give customers access to all their personal information. Andrew
Agencies Ltd. will explain the reasons for this lack of access and
any recourse the customer may have, except where prohibited by law.
Principle
# 10 Committed to Addressing Client Complaints and Concerns
Customers
may challenge Andrew Agencies Ltd. compliance with this declaration.
Andrew Agencies Ltd. has policies and procedures to receive, investigate,
and respond to customers’ complaints and questions. Customers
may learn about these polices and procedures by contacting the brokerage
privacy officer at (204) 748-4803 or in writing to :
Privacy Compliance Officer
c/o Robert Eslinger
Andrew Agencies Ltd
Box 1508
Virden, MB R0M 2C0
Downloads
Brokerage
Disclosure Request Form(Adobe Acrobat PDF)
Appeal
Form(Adobe
Acrobat PDF)
Privacy
Policy(Adobe
Acrobat PDF)
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